Use an AI phone assistant for travel calls abroad
Use Lucien to call hotels, restaurants, tour operators, and local businesses abroad in their language, then review a translated result and transcript.
Updated · AskLucien product team
Calls support 82 languages. The app interface is available in English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese and Polish.
What this call can achieve
Travel creates phone-only tasks across languages and time zones: confirm a hotel request, ask a tour operator about availability, check a restaurant booking, or clarify a local service. Lucien calls the business in its language and brings the answer back to you.
Example request
Call the hotel in Naples. Confirm that my reservation includes late check-in after 11 pm, ask how to collect the key, and check whether airport transfer is available and at what price.
This is an illustrative request, not a customer testimonial or a reported completed call.
When this is useful
- Confirming hotel, restaurant, tour, or transport details
- Asking a local business a question that is not answered online
- Checking accessibility, opening hours, or special arrangements
- Calling abroad when language or international calling is a barrier
What to decide first
- The official business name, website, or phone number
- A booking reference only if the business needs it
- The exact questions to answer and any acceptable alternatives
- The local date and time that matter to the request
Explain the travel task
Include the destination, local date, booking context, and the facts you need. Avoid sending sensitive documents or payment details through a phone request.
Lucien speaks the local language
The call can be conducted in the business's language. Lucien asks the defined questions and records what the business actually says.
Read the translated result
You receive a concise answer and can inspect the transcript. This makes numbers, dates, names, and conditions easier to verify.
What you get back
- A direct answer from the business rather than an old directory entry
- Translated notes and transcript
- Prices, conditions, or alternative options stated on the call
- A clear failed attempt when the business did not answer
Limits to know
- International destination coverage and price vary. Lucien shows an estimate before a supported call and fails closed when a destination cannot be priced safely.
- Do not use Lucien for immigration, legal, medical, emergency, or time-critical travel decisions without independent verification.
- A business's spoken answer can change; confirm consequential details directly when needed.
Before you start
Lucien supports 82 call languages. Destination support and pricing depend on the number you want to call. Read the current estimate and review what Lucien may agree to.
Questions and answers
- Do I need to speak the local language?
- No. Lucien can speak with the business in its language and return the result and transcript in yours.
- Can Lucien call every country?
- Almost. Lucien can call landlines and mobiles in more than 200 countries and territories, wherever our phone carrier has a current rate. Emergency, premium-rate and satellite numbers cannot be called, and a call without a current rate stops before dialing.
- Can it pay for a booking?
- Lucien can ask about a booking or payment requirement, but secure checkout and identity steps generally remain yours to complete.